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The Elegant Duck - Transforming Bathrooms
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The Elegant Duck Icon

Transforming bathrooms,
one family at a time.

Welcome Image
The Elegant Duck Logo

We understand the importance of your home to you – but also the frustrations, difficulties, and lack of independence it can bring when it’s not fit for purpose. It is our vision at The Elegant Duck to ensure as many people as possible, within Essex and the surrounding counties, can safely remain in their own home for as long as possible.

We do this through creating beautiful, functional, and high-quality accessible adapted bathroom solutions – suitable for both older people looking for extra safety features, as well as those with disabilities needing specific modifications.

It is our goal to ensure you have:

A little bit
about us


We are a family run business spanning 2 generations with Johns Mother in Law being the first person to test run our Mallard bathroom!

It is important for us to install our products within our own family’s homes as well as yours – to inspire confidence in our solutions.

Introducing the
Mallard bathroom


In collaboration with independent Occupational Therapists, we’ve developed our standard base model bathroom adaptation called ‘The Mallard’.

The Mallard is then personalised to the users exact needs – so the end user achieves a bespoke yet affordable adaptation. And the design is completed and illustrated before a tile has been removed from the old bathroom!

Highlights of your bathroom adaptation include:

The Mallard has been specifically created for the private customer who is looking for an affordable, efficient and timely solution to enhance their bathroom experience, whilst maintaining their comfort and safety.

 

 

Lifestyle & Mobility
Basildon showroom

To view our Mallard Bathroom in person, you can visit our showroom at ‘Lifestyle and Mobility’ in Basildon. Here you will be able to talk to one of our team members to discuss your requirements

The Elegant Duck
team


John Ford

John is the Managing Director of The Elegant Duck – part of the John Ford Group. John’s mother was diagnosed with Multiple Sclerosis when he was a child so, from an early age, he understood the huge difference that simple home adaptations can make to older people and those with disabilities. He started his home adaptations company back in 2008.

“Since 2008 – we have completed hundreds of bathroom adaptations, each one similar but slightly different! The Elegant Duck was inspired by this realisation. We needed a well-designed, standard bathroom adaptation that could easily be made bespoke for the individual customer. This is why the design always starts with an Occupational Therapist.”

The Elegant Duck
team


Chloe MacQueen (née Ford)

Chloe is the Customer Experience Manager at The Elegant Duck. Chloe originally worked within the creative industry for a marketing agency but was soon tempted to join the family business after seeing how life-changing the solutions were for customers.

After the bathroom has been surveyed, Chloe produces all the bathroom designs in 3D software, as well as ensures all Elegant Duck customers are kept informed of progress through their project.

“I love meeting with customers and designing their bathroom adaptations – it’s so rewarding when they realise their bathroom will be safer, but not look clinical. Our designs certainly are elegant!”

The Elegant Duck
team


Jane Ford

Jane is responsible for compliance at The Elegant Duck which enables the installation process to run smoothly whilst meeting all the necessary requirements.

Her passion and keen eye for details ensures the quality of your bathroom is right first time, every time. – and with elegance!

“I’m so proud that our family company was able to help my Grandad live independently until he was 99!”

The Elegant Duck
team


Meet our expert fitters

At The Elegant Duck, we understand that the heart of our service lies in the skilled hands and dedication of our fitting team. Our team is a passionate group of professionals who are committed to bringing your bathroom adaptation to life. Your comfort, safety, and satisfaction are our top priorities.

How to
find us


Visit our showroom at Lifestyle & Mobility to explore our accessible bathroom solutions in person. Our team will be there to assist you in finding the right solutions for your needs. We look forward to welcoming you.

Visit the showroom:

Lifestyle & Mobility,
20-22, Eastgate Shopping Centre,
Southernhay, Basildon SS14 1JJ

Opening times:

Monday – Saturday: 9:00am – 5:30pm
Sunday: 10:00am – 4:00pm

Contact
the elegant duck


Fill in the form below and we’ll be in touch to discuss your requirements or alternatively, use one of the other listed methods to get in touch.

Speak to one of the team:
01245 267333

Our office hours are:
Monday – Friday / 9:00am – 5:00pm

Send an email to:
hello@theelegantduck.co.uk